How much do you charge?
Fees are customized for each client based on many factors including the number of accounts involved and the timeframe in which they are sent to us. Commercial Acceptance Company offers a competitive fee package for every scenario.
What kind of return can be expected?
Commercial Acceptance Company obtains maximum results for our clients, always striving to exceed industry standards. Your return relies greatly on several factors including the age of each account.
Do you have evening or weekend hours?
Commercial Acceptance Company has designated evening and weekend hours.
Do you report to the credit bureaus?
Yes. Credit bureau reporting is optional and free of charge to our clients. Commercial Acceptance Company reports to the three major credit-reporting repositories as follows:
Credit bureau reporting enhances our collection efforts for those consumers who need to obtain credit (mortgage or mortgage re-finance, auto loans, credit cards, etc…) Commercial Acceptance Company reports all unpaid balances after ninety days from the initial listing of the account. When the account is paid-in-full, Commercial Acceptance Company notifies the credit bureaus of such. All consumers are notified that their “credit rating may be negatively affected” in the initial collection notice.
Do you 'skip trace' accounts?
Yes. Commercial Acceptance Company utilizes many sources for skip tracing at no charge to our clients. We try to obtain home phone numbers, good addresses and employment information. In addition, Commercial Acceptance Company sends all new accounts through a bankruptcy database to ensure that we are not pursing any consumers who have discharged your receivable through a bankruptcy filing.
Do you offer free reports?
Commercial Acceptance Company Corporation offers the following reports at no charge to our clients:
- New Account Acknowledgement Report
- Debtor Inventory Report
- Monthly Statement and Remittance Advice
- Close and Return Report
Customized reports are available upon request
Do you utilize litigation in your collection process?
If it is determined that a consumer is financially able to pay their debt, yet refuses to do so, our collection representatives will recommend legal action. Upon management approval, the system generates the suit authorization to you, our client. You have the option of authorizing or denying this recommended action. Once your written approval is received, the account(s) is transferred to our attorneys and the lawsuit process begins. You will be asked to pay expected court costs in advance, which will be returned in their entirety when recovery is complete.
Do you have references?
Yes, references are available upon request. Please contact one of our regional sales representatives today.