CAC collects, uses, and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the CAC website, to help make improvements to the information contained on the site, and to better serve site visitors through special marketing and service programs, among others. CAC also collects, uses, and stores the e-mail addresses of users that communicate with CAC via e-mail, information knowingly provided by website users, and information regarding which website pages users’ access.
Personal information contained in e-mail sent by individuals may be used by CAC to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service CAC provides.
CAC does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, including parties under contract with CAC, servicing you and your account or with whom CAC has entered into a corporate transaction, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Except as necessary for CAC to provide the services, information, or products requested by a website user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to CAC through or from its website, prospectively retained by CAC, used by CAC for secondary purposes, or disclosed by CAC to third parties where permitted by law, by contacting CAC via postal mail at the address set out below, by phone at +1.800.690.3857 or fax at +717.901.5565
While CAC may undertake efforts to see that another party to which CAC shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed by CAC, CAC exercises no control over such parties and CAC is not responsible for their conduct, actions, omissions, or information handling or dissemination practices.
Although we believe that the website is secure, E-mail posted or sent through this website could be intercepted by unauthorized individuals. To protect against interception by such unauthorized individuals CAC has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally, to further safeguard this information, our employees are asked to agree to CAC’s Confidentiality Agreement, and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements.
In your communications with CAC, whether by email or U.S. Postal Service, be sure to include your name, your mailing address, the CAC account number, creditor name, and creditor account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request.
If you do not wish to communicate with CAC by email regarding a debt that has been placed for collection with CAC, non-email correspondence regarding that account should include the account information as described above and should be sent by U.S. Postal Service. The address for mailing inquiries is:
Commercial Acceptance Company
2300 Gettysburg Road
Camp Hill, PA 17011
CAC may change this Privacy Notice at any time. Notice of any new or revised Privacy Notice, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Notice since their last visit. Any change to this Privacy Notice shall be effective as to any website user who has visited the website before the change was made